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Salary: USD 185,000 - 325,000 / annual
Ceribell is a medical technology company transforming the diagnosis and management of serious neurological conditions. The Ceribell System is a novel point-of-care electroencephalography (EEG) platform designed for acute care settings, currently deployed across hundreds of community hospitals, academic facilities, and major integrated delivery networks.
In this Strategic Account Manager role, you will drive new and organic growth by expanding the use of Ceribell into additional departments and indications within the existing customer base across Arizona, Nevada, Southern California, and Colorado. You will partner closely with the Clinical Account Manager (CAM) who identifies expansion opportunities and completes initial discovery; your responsibility is to validate champion interest, cultivate champions and budgets, and execute the full expansion lifecycle including training, launch, and post-launch activities.
Key responsibilities include:
**Driving New and Organic Growth:**
- Expand Ceribell use to additional departments and indications within existing customers
- Collaborate with local Clinical Account Managers on departmental expansion
- Build advocacy and identify champions within facilities using hospital data
- Deliver formal presentations, peer-to-peer education, and physician training
- Manage upgrades and departmental expansions in the existing install base
- Apply strong project management skills to support new department launches
**Clinical Training & Education:**
- Educate and train physicians, hospital personnel, and office staff on Ceribell's clinical merits and proper usage
- Develop expertise in use cases and relevant patient populations
- Troubleshoot workflow solutions for departments
- Partner with clinicians to identify and establish protocols for at-risk seizure patients
- Lead clinical teams through training sessions on workflow and applications
**Reporting & Administration:**
- Submit required reports and training documentation on time
- Use Salesforce to manage administrative tasks
- Ensure compliance with applicable laws, regulations, and company policies
- Work cross-functionally to ensure successful product deployment
- Collaborate within field-based teams and partner with regional Territory Managers
This role requires approximately 70% travel and must be based within the region (Arizona, Nevada, Southern California, Colorado). Remote applicants will not be considered. Reports to the Regional Vice President of Account Management.
**Requirements:**
- 7–10 years of recent critical care sales experience, OR 5+ years of medical device/pharma sales experience combined with 3+ years as a registered nurse (RN)
- Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership
- Excellent communication, relationship-building, creative problem-solving, and organizational skills with strategic prioritization ability
- Ability to assess and understand different stakeholders' needs and adjust strategy to achieve desired outcomes
- Confidence and expertise to challenge the status quo and influence meaningful change through consensus building
- Driven and coachable mindset with innate desire to succeed; willing to seek coaching, accept feedback, and apply new skills
- Grit and high integrity
- Bonus: start-up experience, disruptive technology experience, medical device background, neuro ICU clinical experience
