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GitLab is seeking a Strategic Account Executive to own a portfolio of the company's largest and most strategic customers and prospects in Germany. You will be responsible for breaking into net new enterprise accounts and expanding GitLab's footprint within existing customers using a consultative approach.
In this role, you will manage the end-to-end sales process for strategic accounts, leveraging solution selling expertise to understand customer business needs and guide successful adoption and expansion of GitLab's AI-powered DevSecOps platform. You'll coordinate with pre- and post-sales teams, Solutions Architects, Customer Success Managers, Professional Services, Marketing, executives, and channel partners to drive full-cycle sales from prospecting through rollout, usage, and long-term growth.
Key responsibilities include: managing and supporting GitLab's strategic accounts; developing deep customer understanding including their performance metrics and business strategies; expanding industry knowledge and competitive awareness; conducting root cause analysis on wins and losses; communicating lessons learned across account management, marketing, and technical teams; providing account leadership in pre- and post-sales processes; prospecting and developing opportunities within strategic accounts; ensuring successful product rollout and adoption through strong account management and coordination with engineering and support resources; utilizing consultative approaches to develop formal proposals addressing business needs; and developing account plans based on customer business requirements.
You will act as the voice of your customers, feeding their feedback and product ideas into GitLab's public issue tracker, and work with a distributed, remote-first team that embraces AI as a core productivity multiplier.
Requirements:
- Experience selling into highly complex organizations
- Demonstrated consistent results and overachievement of quota
- Excellent communication and presentation skills; comfortable presenting to C-Level executives
- Experience with solutions selling and positioning value to customers based on their needs
- Deep understanding of Git, Software Development Tools, and Application Lifecycle Management
- Ability to use GitLab
- Ability to travel if needed and comply with company travel policy
- Alignment with GitLab's company values
