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Salary: USD 132,192 - 183,600 / annual
Twilio is seeking an experienced Strategic Account Executive to manage and expand relationships with high-tech customer accounts. You will develop and execute account strategy to drive strong revenue, gross margin, and profit results across your portfolio of strategic accounts.
Key responsibilities include:
- Manage and strategically expand relationships with High Tech customer accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue and profitability results
- Drive the entire sales process from prospecting through deal closure and launch
- Run highly consultative sales cycles with deep discovery and understanding of customer business needs
- Understand customer technical requirements and map them to Twilio's communications API platform capabilities
- Communicate effectively with all organizational levels—developers, managers, executives, VPs of innovation, and digital strategy stakeholders
- Serve on cross-functional account teams with product, finance, partners, support, and services representatives
- Maintain disciplined forecasting, achieve goals consistently, and present guidance to executive management
This is a remote role with approximately 15% travel anticipated. You may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
Twilio powers real-time business communications and data solutions helping companies and developers worldwide build better applications and customer experiences. The company is headquartered in San Francisco with global presence across South America, Europe, Asia, and Australia.
REQUIREMENTS:
Required qualifications:
- 8+ years of sales experience, with minimum 3 years in major account or strategic sales
- Track record of selling complex technical solutions
- Familiarity with Twilio ecosystem tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong
- Accountability for relationship management, cross-sells, upsells, and solutions consulting
- Comfort working with business and highly technical leaders while building supportive partnerships
- Analytical account development strategy using data to identify opportunities and prove value
- Demonstrated success consistently exceeding quota
- Track record managing business forecasts and financial models
- Entrepreneurial mindset with appetite to define processes and build programs
- Ethical, hands-on, passionate, creative, team-player approach
- Excellent verbal and written communication and presentation skills
- Bachelor's degree or equivalent years of experience
Desired qualifications:
- Domain expertise from highly quantitative industries (DevOps, Fintech, advertising optimization, investment banking, security, commodity trading)
- Software, SaaS, CPaaS, or PaaS selling experience
- Deep experience with telecom companies, SMS aggregators, carriers, or global communications platforms
- Experience selling API-based solutions
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
