SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: SEK 686,000 - 824,000 / annual
Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for its observability platform, trusted by over 10,000 organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. You will work across Grafana's product suite (Grafana Cloud, Loki, Tempo, Mimir) to produce content for diverse audiences, from first-time users to experienced practitioners.
Key responsibilities include planning, researching, writing, and maintaining documentation and learning content (concepts, tasks, tutorials, references, in-product learning) that supports product adoption and mastery. You will leverage AI-assisted workflows and tools throughout the content lifecycle—from research and drafting to review, validation, and maintenance—while applying human judgment to ensure accuracy. You'll contribute to the team's shared AI workflows and help improve how the team creates and maintains content as tools evolve.
You will partner with engineers, product managers, and subject matter experts to understand product requirements and translate complex technical details into clear, accurate content. Testing is integral to the role: you'll run the software, follow your own procedures, and flag product and UX gaps. You'll use documentation and learning analytics, along with user feedback, to identify content gaps, prioritize work, and demonstrate impact. You'll also collaborate with the documentation manager and other writers to improve information architecture, voice, and consistency across documentation.
The role requires managing multiple projects simultaneously, using judgment to prioritize and communicate clearly when plans change. As a Staff-level contributor, you will mentor teammates and share practices that raise the quality of the team's work.
Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and others. The company is built on open-source legacy, global collaborative culture, and a passion for meaningful work.
**Requirements:**
- Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples demonstrating technical depth
- Hands-on experience using AI tools and models in writing workflow (LLM assistants, agentic coding tools, custom prompts), with ability to explain how you evaluate and verify their output
- Experience with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs
- Comfort working in technical environments; ability to set up, run, and troubleshoot software yourself (command line, containers, Kubernetes, or willingness to learn quickly)
- Experience collaborating with engineers and product managers to obtain accurate technical information
- Experience working remotely and asynchronously on distributed teams
- Bonus: Experience with observability, monitoring, cloud-native tooling, or open-source documentation contributions
