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Salary: USD 146,200 - 255,900 / annual
ServiceNow is seeking a Staff Solution Designer to join the Finance Product organization. This role bridges business stakeholders and technical delivery teams, partnering across Finance, Accounting, Workforce Planning, and Technology to design and deliver scalable planning and forecasting solutions.
You will serve as a critical design leader for Strategic Finance initiatives, including workforce planning, forecasting, financial modeling, process optimization, and enterprise planning transformations across platforms such as Anaplan and Pigment.
Key Responsibilities:
Solution Design & Business Partnership: Partner with Strategic Finance stakeholders to understand business objectives and pain points. Lead discovery sessions, workshops, and requirements gathering. Translate business requirements into detailed functional requirements, user stories, process flows, and solution designs. Perform impact assessments, gap analyses, and feasibility evaluations across complex finance processes. Ensure solutions align with organizational goals, user experience needs, and enterprise architecture standards.
Program & Project Delivery: Support end-to-end delivery of finance technology initiatives from concept through deployment. Collaborate with Solution Architects, Model Builders, Data Engineering, Change Management, and business stakeholders. Define scope, prioritize enhancements, and support roadmap planning. Facilitate UAT planning, testing, business signoff, and production readiness. Drive issue resolution and continuous improvement post-deployment.
Finance Process Transformation: Design scalable planning, forecasting, workforce planning, and reporting processes. Identify opportunities to streamline workflows, improve user experience, and increase automation. Balance immediate business needs with long-term platform strategy. Drive adoption of best practices across planning processes and governance.
Stakeholder Leadership: Build strong partnerships across Finance, Accounting, HR, Enterprise Technology, and Data organizations. Communicate effectively with end users through executive leadership. Facilitate cross-functional discussions to align priorities and drive decisions. Influence outcomes through data-driven recommendations and thoughtful solution design.
Requirements:
Required: 8+ years of experience in Finance Systems, Financial Planning & Analysis (FP&A), Enterprise Applications, Product Delivery, or Solution Design. Experience supporting planning, forecasting, workforce planning, accounting, or enterprise finance processes. Strong ability to translate business requirements into detailed functional specifications and user stories. Experience working with cross-functional teams in an Agile delivery environment. Excellent analytical, problem-solving, and critical thinking capabilities. Strong written and verbal communication skills with ability to influence stakeholders at multiple levels. Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred: Experience with Anaplan, Pigment, or other enterprise planning platforms. Knowledge of workforce planning, forecasting, financial modeling, and management reporting processes. Experience supporting large-scale finance transformations or enterprise planning initiatives. Familiarity with integrations, data flows, and enterprise system architecture concepts. CPA, MBA, Finance, Accounting, Economics, MIS, or related background.
