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Salary: USD 210,000 - 310,000 / annual
Superhuman is seeking a Staff Product Designer to lead design for Mail's growth initiatives. You'll shape onboarding, in-product activation, and purchase experiences across Superhuman's suite of collaborative products, focusing on making power-user email experiences simpler to understand and adopt through exceptional visual and interaction design.
In this role, you will define and shape growth experiments from early sketches through high-fidelity designs, helping users reach "aha" moments. You'll influence product strategy by partnering deeply with PMs and engineers to shape product direction and sequencing. You'll balance business goals and user needs, collaborate on identifying growth opportunities, and contribute to a customer-centric roadmap. Leveraging research insights, you'll guide users toward feature discovery, habit formation, and early value adoption. You'll stay ahead of industry trends, elevate the team's design culture through remarkable craft quality, and prototype/test/iterate rapidly to validate assumptions. You'll also explore cutting-edge AI tools and workflows while working alongside a collaborative group of designers in a supportive environment.
Superhuman offers a remote-flexible working model with hybrid options available for those based in San Francisco, New York City, or Seattle. The company is an AI productivity platform on a mission to unlock superhuman potential, with products including Mail's inbox management, Grammarly's writing assistance, Coda's collaborative workspaces, and Go, a proactive AI assistant. Founded in 2009, Superhuman empowers over 40 million people and 50,000 organizations worldwide.
REQUIREMENTS:
- 5+ years of relevant experience spanning Product Design and Growth Design, with 3+ years focused on growth, onboarding, monetization/subscription, or activation experiences
- Comfort designing for complex systems with proven ability to design clear, scalable, and delightful user experiences that simplify complex workflows
- Demonstrated mastery of design fundamentals: prototyping, visual and interaction design, typography, layout, and visual hierarchy
- Experience and curiosity in building AI-powered products, including designing for trust, speed, and user control
- Strong collaboration skills with bias to action; excited by creating clarity in ambiguous situations
- Exceptional storytelling and influence; ability to translate ambiguous problems into compelling vision that moves senior leadership and aligns cross-functional teams
- Location: Open to San Francisco, Seattle, New York offices, or home office anywhere in the United States or Canada
