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Hinge Health is seeking a Staff Product Designer to join its design team and help shape the future of enterprise products focused on B2B web applications supporting internal operations and client-facing self-service. You'll design experiences across products such as Ops Hub and ClientHub, working on workflows, integrations, and AI-enabled capabilities that help clients, partners, and internal operators complete tasks more efficiently.
In this role, you'll collaborate across Product, Engineering, Data, Customer Success, Operations, and other cross-functional teams to create intuitive, scalable solutions from concept to execution. You'll lead through ambiguity, connect user needs with business outcomes, and bring strong craft across research, interaction design, visual design, systems thinking, and prototyping. Key responsibilities include shaping product vision and strategy by leading design direction across complex problem spaces; designing efficient, AI-enabled experiences that simplify workflows and identify high-leverage automation opportunities; raising the quality and scalability of the product through strong interaction and visual design craft and contribution to design systems; using research, data, and prototyping to guide decisions; influencing through collaboration and communication with cross-functional partners; and growing the team by mentoring other designers and championing inclusive design.
Hinge Health leverages software and AI to largely automate care for joint and muscle health, delivering improved member outcomes and cost reductions for clients. The platform addresses acute injury, chronic pain, and post-surgical rehabilitation, helping members reduce pain and improve function while driving health equity through accessible exercise therapy from anywhere.
The role is hybrid, requiring 3 days per week in the San Francisco office for full 8-hour business days. The SF office features a dog-friendly workplace program.
REQUIREMENTS:
- Design craft mastery: Expertise in interaction and visual design with a track record of advancing craft and inspiring excellence across teams
- Strategic problem-solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms
- Data-informed design: Proficiency in forming hypotheses, running/facilitating user research, and leveraging data science insights to optimize experiences
- Influence and communication: Highly effective communicator able to align teams and influence senior stakeholders around design direction
- Mentorship and team development: Demonstrated success mentoring designers and elevating overall team quality and impact
- Prototyping and innovation: Deep prototyping skills with Figma and AI tools to drive product alignment, experimentation, and innovation
- System-level design thinking: Expertise in scalable flows, component design, and building cohesive design systems
- Research synthesis and strategic insight: Fluency in synthesizing research and data, translating insights into actionable strategic design opportunities
- Bachelor's degree or equivalent 4-year degree
PREFERRED QUALIFICATIONS:
- Experience designing for complex workflows with ability to simplify complexity across multiple roles, systems, and edge cases
- Proven facilitation skills and track record of running pillar- or org-level workshops
- Executive-level influence and ability to facilitate executive meetings and guide conversations
- Motion design expertise using animation to communicate status, transitions, and feedback
- AI prototyping and exploration experience with AI development tools
- Design innovation and excitement about redefining spaces with novel ideas
- Multi-surface product design proficiency across desktop and mobile
- Passion for healthcare or fitness with relevant industry experience
