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Salary: USD 97,000 - 152,000 / annual
Braze is a leading customer engagement platform that enables brands to deliver personalized experiences across email, mobile, SMS, and web at scale. The company serves major customers including Seamless, HBO, Disney, Urban Outfitters, and Venmo, processing tens of billions of messages monthly to over 2 billion active users.
We are seeking a Senior Solutions Consultant for our Financial Services segment, covering the Americas region. This is a critical pre-sales role that blends technical expertise with strategic storytelling. You will serve as a trusted advisor to prospective customers during the sales process, bringing extensive product knowledge, strategic vision, and industry best practices to bear. Your responsibilities include:
- Acting as a technical thought leader across the Financial Services vertical, serving various customer types and geographic markets
- Positioning Braze's capabilities, including new BrazeAI features (AI Decisioning Studio, AI Content Optimizer, AI Agents) to sophisticated customers
- Collaborating with sales, marketing, security, and product teams to build prospective customer confidence in Braze's capabilities
- Mentoring Solutions Consultants on your team
- Participating in product strategy sessions, marketing positioning decisions, and pricing discussions
- Traveling up to 50% at peak times
You will operate at the intersection of technology and sales, helping customers understand how Braze's platform delivers tangible value. The role requires someone who is an exceptional communicator, a strong team player, and intellectually curious about technology and its business impact.
Braze is headquartered in New York with offices globally, including Chicago. The company has been recognized as a Leader in marketing technology, named a 2025 Best Companies To Work For by U.S. News and World Report, and certified as a Great Place to Work in multiple countries.
REQUIREMENTS:
- Experience in Pre-sales Engineering, Technical Account Management, or Customer Success
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality
- High intellectual curiosity and desire to learn
- Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
- Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
