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Salary: USD 92,000 - 144,000 / annual
Braze is a leading customer engagement platform that enables brands to deliver personalized experiences across email, mobile, SMS, and web at scale. The company serves major customers including Seamless, HBO, Disney, Urban Outfitters, and Venmo, processing tens of billions of messages monthly to over 2 billion active users.
We are seeking a Senior Solutions Consultant for our Financial Services segment to serve the Americas book of business. This is a critical pre-sales role that bridges technology and storytelling, positioning Braze's capabilities—including AI Decisioning Studio, AI Content Optimizer, and AI Agents—to sophisticated financial services customers.
In this role, you will:
- Serve as a technical thought leader and trusted advisor across the FinServ vertical, working with various customer types and geographic markets
- Blend storytelling and sales expertise with deep product knowledge to build prospective customer confidence in Braze's capabilities
- Partner with sales, marketing, security, and product teams to expand thought leadership and drive customer success during the sales process
- Mentor Solutions Consultants on your team, elevating overall team performance
- Participate in product strategy sessions, marketing positioning decisions, and pricing discussions
- Travel up to 50% at peak times
You will be recognized as a critical member of the Braze engine, with broad product knowledge that makes you an extended member of cross-functional strategy initiatives.
REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality with a "get it done" attitude
- High intellectual curiosity and desire to grow beyond existing capabilities
- Experience in Pre-sales Consulting, Sales Engineering, or Technical Account Management
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Experience selling into accounts with sophisticated pre-sales consulting or sales engineering teams
