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Salary: USD 102,000 - 160,000 / annual
Braze is seeking a Senior Solutions Consultant for its Financial Services segment to serve the Americas book of business. This role is a critical member of the Solutions Consulting team, which operates at the intersection of technology and storytelling in a pre-sales context.
You will serve as a trusted advisor to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. Your responsibilities include:
- Acting as a technical thought leader across the FinServ vertical, serving various customer types and geographic markets
- Blending storytelling and sales with technical knowledge to demonstrate how Braze's technology delivers tangible value
- Positioning new Braze capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers
- Mentoring Solutions Consultants on your team
- Partnering with sales, marketing, security, and product teams to expand thought leadership skills
- Laying strong foundations during pre-sales to enable long-term customer partnerships
- Traveling up to 50% at peak times
Braze delivers customer experiences across email, mobile, SMS, and web. The platform facilitates real-time, personalized experiences at scale—tens of billions of messages monthly to over 2 billion active users. Customers include Seamless, HBO, Disney, Urban Outfitters, and Venmo.
You will be recognized as a critical part of the Braze engine, with broad product knowledge that makes you a common participant in product strategy sessions, marketing positioning decisions, and pricing discussions.
REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality
- High intellectual curiosity and growth mindset
- Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Background in Pre-sales Engineering, Technical Account Management, or Customer Success preferred
