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Salary: USD 92,000 - 144,000 / annual
Braze is a leading customer engagement platform that enables brands to deliver personalized experiences across email, mobile, SMS, and web. The company processes tens of billions of messages monthly to over 2 billion active users and serves major customers including Disney, HBO, Venmo, and Urban Outfitters.
The Solutions Consulting team at Braze operates at the intersection of technology and storytelling, serving as trusted advisors during the sales process. As a Senior Solutions Consultant for the Financial Services segment, you will be a critical member of the team, responsible for being a technical thought leader across the FinServ vertical, serving the Americas book of business across various customer types and geographic markets.
In this role, you will blend the art of storytelling and sales with the science of how Braze technology delivers tactical value. You will help prospective customers "make it real," building confidence in Braze's capabilities. You will be on the leading edge of new Braze capabilities, positioning BrazeAI features including AI Decisioning Studio, AI Content Optimizer, and AI Agents to sophisticated customers. You will partner with Braze's sales, marketing, security, and product teams, expanding your thought leadership skills while mentoring other Solutions Consultants on your team.
The role requires up to 50% travel at peak times and is based in the Austin office. You will be widely recognized as a critical part of the Braze engine, with your broad product knowledge making you an extended member of product strategy sessions, marketing positioning decisions, and pricing discussions.
REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality
- High intellectual curiosity and growth mindset
- Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Background in Pre-sales Engineering, Technical Account Management, or Customer Success preferred
