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Salary: USD 97,000 - 152,000 / annual
Braze is seeking a Senior Solutions Consultant for its Financial Services segment, covering the Americas book of business. This role is a critical member of the Solutions Consulting team—a group of technical storytellers who operate at the intersection of technology and sales.
As a Senior Solutions Consultant, you will serve as a trusted advisor to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. You will be a technical thought leader across the FinServ vertical, working with various customer types and geographic markets. Your responsibilities include:
- Positioning Braze's capabilities, particularly new BrazeAI features including AI Decisioning Studio, AI Content Optimizer, and AI Agents to sophisticated customers
- Blending storytelling and sales with technical knowledge to help customers understand how Braze technology delivers value
- Building prospective customer confidence in Braze's capabilities and team during the pre-sales phase
- Mentoring other Solutions Consultants on your team
- Collaborating with sales, marketing, security, and product teams to expand thought leadership skills
- Staying on the leading edge of new Braze capabilities and industry trends
The role requires up to 50% travel at peak times and is based in Braze's Chicago office with hybrid flexibility.
Braze delivers customer experiences across email, mobile, SMS, and web. The platform enables real-time, personalized interactions at scale—tens of billions of messages monthly to over 2 billion active users. Customers include Seamless, HBO, Disney, Urban Outfitters, and Venmo. Braze has been recognized as a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms and was named a 2025 Fortune Best Workplace in Technology.
REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen and understand customer problems
- Strong team player mentality
- High intellectual curiosity and desire to learn
- Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Background in Pre-sales Engineering, Technical Account Management, or Customer Success preferred
