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ServiceNow is seeking a Senior Sales Enablement Manager to lead sales training and enablement initiatives in the Singapore region. In this role, you will proactively partner with management to identify, prioritize, and execute quarterly enablement plans while maintaining a local training calendar. You'll focus on enabling both internal sales teams and partners to operate as extensions of the sales organization.
Key responsibilities include:
- Developing and executing comprehensive quarterly enablement strategies in collaboration with management
- Identifying knowledge and process gaps, then coordinating with managers and directors to deploy training and tools
- Coaching at the manager and director level to drive capability development
- Prioritizing third-party training and events, securing budget, and delivering programs
- Participating in Sales Kickoff and other major enablement events
- Leveraging global enablement assets to drive local knowledge acquisition and skills development
- Building content and facilitating training deliveries as needed
- Driving community and collaboration across the wider enablement team
- Maintaining a metrics-driven approach to measure impact and effectiveness
You'll work with subject matter experts (internal and external) to capture knowledge and real-world experience, determine appropriate delivery vehicles (training, tools, portals, resources), and maintain high responsiveness to internal customer requests.
REQUIREMENTS:
- Strong experience in training and enablement, ideally in technology organizations with a demonstrated track record of successfully executing advanced sales training programs
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Preferably prior experience in a sales role
- Ability to work effectively with SMEs to capture and translate knowledge into enablement initiatives
- Strong project management skills: capable of developing strategy and executing tactics on multiple projects simultaneously, on time and on budget
- Ability to maintain high productivity in a fast-paced, team environment while managing competing priorities
- Diplomacy, integrity, and presence to work effectively at all organizational levels
- High energy level and "can do" attitude with positive demeanor
- Ability to travel as needed
- Hands-on experience and in-depth understanding of virtualization, storage, data protection, security, and/or cloud computing products is a significant plus
- Understanding of what motivates internal customers
