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Salary: USD 95,000 - 115,000 / annual
Translation, part of UnitedMasters Inc., is seeking a Senior Program Manager to join their Brooklyn office (hybrid, 4 days in-office). Translation is an award-winning creative solutions company that helps ambitious brands harness culture to solve business challenges, combining expertise in culture, technology, and storytelling.
In this role, you will own internal program coordination across assigned work and drive operational excellence and program delivery. You'll lead integrated campaigns (film, experiential, digital/social, OOH) and ensure groundbreaking work meets client objectives while propelling agency growth. You report to the Program Director or Group Program Director and will manage Associates and/or Managers, partnering with Business Supervisors or Directors on Tier 1 and 2 projects.
Key responsibilities include: overseeing day-to-day program coordination and delivery; driving end-to-end integrated campaign processes with tactical planning and scheduling; partnering with business leadership on scope proposals and profitable approaches; managing budgets, allocations, burn rates, and scope change orders; leading reporting and reconciliation with finance; digesting client feedback and mentoring teams on escalation; building strong client relationships as a trusted advisor; managing and mentoring junior program managers; collaborating with department leads (account, production, creative, strategy) on team assembly and workforce planning; ensuring production timelines are met; supporting executional and production phases; turning campaign ideas into actionable plans; managing production and creative workflows while identifying and solving risks proactively; fostering integrated ways of working; identifying opportunities and issues; overseeing presentation materials; participating in new business efforts; and championing a collaborative, accountable environment.
You should be a strong critical thinker with excellent problem-solving and adaptability skills. You need excellent written and verbal communication, a proactive hands-on mentality, diplomatic persistence, exceptional organization and time management, and genuine passion for people and culture balanced with results-driven focus.
Requirements: 5–7 years of experience managing large-scale brands or programs within a creative agency or related communications environment; proven ability to build strong client partnerships; demonstrated expertise managing multi-disciplinary teams across creative, production, and strategy; solid understanding of financial principles related to agency scopes, budgets, and P&L impact; experience leading strategic and day-to-day client communications and mentoring junior team members; familiarity with integrated campaign lifecycles (digital, social, print, broadcast); comfort with Google Suite (Sheets, Slides); experience with Monday.com or SmartSheets is a plus.
Preferred: experience in telco or retail categories or performance marketing environments; background managing cross-functional agency partners; Bachelor's degree in marketing, business, or related field.
