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Salary: USD 95,000 - 115,000 / annual
UnitedMasters Inc. is a creative solutions company operating through two divisions: Translation (a creative agency) and UnitedMasters (a platform for independent creators). Translation helps ambitious brands harness culture to solve business challenges through integrated campaigns spanning film, experiential, digital/social, and out-of-home advertising.
You will join Translation as a Senior Program Manager, reporting to the Program Director or Group Program Director. This is a hybrid role requiring 4 days in the Brooklyn office.
In this role, you will own internal program coordination and drive operational excellence across assigned work. You'll manage large-scale integrated campaigns from scope through execution, overseeing budgets, timelines, and team health. Key responsibilities include:
- Oversee day-to-day coordination and delivery of assigned projects, ensuring internal alignment and client satisfaction
- Drive end-to-end execution of integrated campaigns (film, experiential, digital/social, OOH), developing tactical schedules and managing junior team members
- Partner with Business Leadership to develop scope proposals and ensure profitable agency approaches
- Manage financial health of assigned accounts: budget allocations, burn tracking, scope change orders, and optimization recommendations
- Lead reporting and reconciliation processes with the finance team
- Digest client feedback and mentor teams on escalation protocols
- Build and nurture strong client relationships as a trusted advisor
- Manage and mentor junior program managers, deploying them strategically and fostering growth
- Collaborate with department leads (account, production, creative, strategy) on team assembly and workforce planning
- Work closely with production to ensure timelines accommodate requirements and seamless execution
- Support Business and Production teams during execution phases, ensuring clarity on client and media requirements
- Partner with Creative, Production, and Business teams to turn campaign ideas into actionable plans
- Monitor production and creative workflows, proactively identifying and solving risks
- Foster integrated ways of working by aligning teams on roles, processes, and communication
- Oversee creation of presentation materials that uphold agency standards
- Participate in new business efforts, contributing to proposals and pitches
- Champion a collaborative environment that values diverse perspectives and accountability
Requirements:
- 5–7 years of experience managing large-scale brands or programs within a creative agency or related communications environment
- Proven ability to build strong client partnerships that drive long-term growth
- Demonstrated expertise managing multi-disciplinary teams across creative, production, and strategy
- Solid understanding of financial principles related to agency scopes, budgets, and P&L impact
- Experience leading strategic and day-to-day client communications and mentoring junior team members
- Familiarity with the lifecycle of integrated campaigns (digital, social, print, broadcast production)
- Comfortable with Google Suite (Sheets and Slides); Monday.com or SmartSheets experience is a plus
- Strong critical thinking, problem-solving, and adaptability in dynamic situations
- Excellent written and verbal communication skills
- Deeply proactive, hands-on mentality with accountability and momentum-driving ability
- Diplomatic yet persistent; able to guide teams with empathy and focus on solutions
- Highly organized with exceptional time management and prioritization abilities
- Passionate about people and culture with a results-driven, curious approach
Preferred: Experience in telco or retail categories, performance marketing environments, managing cross-functional agency partners, or a Bachelor's degree in marketing, business, or related field.
