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Applied Intuition is a $15B Series A AI company (founded 2017) powering physical AI for autonomous systems across automotive, defense, trucking, construction, mining, and agriculture. Eighteen of the top 20 global automakers and the US military trust their solutions.
This is a builder role on the People Operations team, focused on transforming ad-hoc processes into scalable, documented, measured programs. You will define the People Ops operating model—deciding what gets centralized, what stays with People Partners, and how work transitions as the team matures from reactive support to proactive shared services.
Key responsibilities:
- Define the People Ops operating model and center of excellence structure, including escalation points and data governance
- Assess maturity of core People processes (onboarding, offboarding, job changes, comp cycles, leaves, time off, rotations) and build roadmaps to automate and standardize each
- Partner with People Business Partners to execute reorgs, promotions, performance actions, and exits; provide data and process support
- Set standards for process design, documentation, SLAs, and handoffs; own the SOP library and knowledge base
- Build audit-ready controls (data audits, approval trails, segregation of duties) for SOX compliance
- Define and track service-quality metrics (ticket volume, resolution time, error rate, employee satisfaction)
- Run proactive audits across Workday and connected systems to catch errors before payroll, equity, or board reporting
- Serve as functional Workday owner: business process design, configuration, testing, and post-launch iteration
- Use AI and low-code tools (Claude, Lovable, Zapier, Apps Script, SQL) to prototype and ship People Ops automations
- Resolve complex cases in benefits, leaves, time off, rotations, and sensitive org changes with precision and empathy
- Partner with Finance, Legal, IT, Recruiting, and Payroll on process maturation and policy projects
- Lead change management for process redesigns and new tools: communication, training, adoption tracking, feedback loops
- Proactively identify gaps in operational cadence and drive fixes
Applied Intuition is headquartered in Sunnyvale with offices in Washington D.C., San Diego, Ft. Walton Beach, Ann Arbor, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. The company expects full-time employees to work in-office 5 days per week, with flexibility for occasional remote work and family accommodations.
REQUIREMENTS:
- Bachelor's degree and 5+ years of practical experience in a People or HR-related role
- Hands-on use of AI and low-code tools (Claude, Lovable, Zapier, Apps Script, SQL) to build People Ops automations or lightweight internal tools
- Experience with Carta, Ashby, and Jira help desk, or comparable equity, ATS, and ticketing systems
- Experience partnering with IT or HRIS teams on integrations and translating business needs into requirements and test plans
- Background in Lean, Six Sigma, or service design applied to HR processes
- Experience supporting compliance audits (SOX, EEO-1, benefits-plan) and immigration programs
NICE TO HAVE:
- Experience in high-growth technology companies, particularly automotive or autonomous vehicle industries
- Direct experience scaling People Ops functions from early-stage to larger organizational structures
- Experience with HRIS systems, people analytics tools, and large datasets
- Prior experience informally leading or mentoring teammates in an Ops or HR function
