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Salary: USD 151,875 - 250,575 / annual
ServiceNow is seeking a Senior Manager of Solution Consulting to lead a presales team in the Denver region, focusing on Finance, Procurement, and Legal verticals. This is a people-management role responsible for building, developing, and scaling a high-performing Solution Consulting (SC) team.
Key Responsibilities:
- Lead and mentor Solution Consultants to ensure they demonstrate business relevance, conduct thorough customer discovery, deliver compelling presentations and demos, and execute proofs of concept effectively
- Build and maintain a recruiting pipeline to meet future team staffing needs
- Develop and deploy training curriculums aligned with evolving sales organization demands
- Collaborate with regional sales managers to prioritize SC efforts and allocate resources strategically across sales opportunities and demand-generation initiatives
- Evaluate team performance through direct observation, peer feedback, and sales feedback
- Manage day-to-day operations including resource scheduling, expense review and approval, and activity reporting
- Ensure optimal resource alignment and skill-set utilization across the assigned region
- Coach and mentor individual contributors using standard management and coaching frameworks
The role sits at the intersection of sales enablement and team leadership, requiring someone who can both inspire a growing team and drive customer value through solution-based selling approaches.
Requirements:
- 7+ years of presales experience
- Proven experience managing presales teams as first-line management
- Deep experience with the Japan market and demonstrated ability to sell to and gain access to Japanese customers' senior management
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, or AI-driven insights)
- Experience in fast-growing IT environments (software, cloud, or customer experience)
- Strong understanding of Value Based Selling or Solution Selling methodologies
- Thorough knowledge of the SaaS market, PaaS-based solutions, and Service Management practices
- Demonstrated ability to motivate and inspire a growing team
- Understanding of standard coaching, mentoring, and individual contributor management approaches
