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ServiceNow is seeking an experienced Senior Internal Auditor to support planning and lead execution of global and regional operational and integrated audits spanning business operational controls, IT general controls, and application controls. This is a remote position reporting to the Director of Internal Audit Management.
In this role, you will:
- Support planning and scoping of operational and integrated audits across business and IT operations, completing assignments efficiently and on time
- Conduct walkthroughs, evaluate process design, and perform controls testing across business processes and IT systems, delivering quality audit work papers
- Explore and adopt AI tools creatively throughout the audit lifecycle to accelerate fieldwork and elevate analytical depth
- Utilize data analytics and AI to identify control gaps, quantify risk exposure, and deliver data-driven insights to management
- Produce high-quality Internal Audit reports by drafting audit issues and developing valid conclusions that drive process and control improvements
- Communicate timely and effectively with audit leads on status, escalations, and issues
- Perform action tracking follow-up with management for Audit Committee reporting
- Participate in major business initiatives and proactively advise the business on key risks and control environment
- Contribute to the evolution of Internal Audit methodology, automation, and reporting using ServiceNow IRM
- Develop and maintain working relationships with key internal stakeholders
ServiceNow is a high-growth technology enterprise with a collaborative, inclusive work environment. The team values self-starting, proactive individuals who thrive in fast-paced settings.
REQUIREMENTS:
- Minimum 4-year degree from an accredited university (Management Information Systems, Finance and Accounting strongly preferred)
- Minimum 5 years' work experience, with 3 years at a public accounting firm (Big 4 or national consulting firm preferred)
- Experience in internal auditing, external auditing, SOX, operations, and process improvement
- Demonstrated experience auditing both IT general controls and application controls, and business operational processes
- Understanding of data governance and privacy compliance, with ability to apply system architecture knowledge
- Understanding of risks and controls in modern technology environments; awareness of AI/GenAI governance and model risk
- Strong analytical and project management skills with good understanding of business and operations
- Proficiency in Excel and process mapping tools; hands-on experience with data analytics tools such as Power BI (SAP experience preferred)
- Strong critical thinking and analytical skills; ability to identify and conduct root cause analysis
- Excellent verbal, written, and presentation skills
- Ability to work independently and as a team member; manage multiple tasks concurrently with minimal oversight
- Familiarity with ServiceNow platform, including IRM modules (strong plus)
- Preferred: At least one certification (CISA, CISM, CIA, or CPA)
- Preferred: Exposure to high-growth and/or rapidly changing technology enterprise
