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ServiceNow is seeking a Senior Executive Assistant to support VP-level leadership in West Palm Beach. This role combines traditional executive support with modern AI-driven workflow optimization.
Key Responsibilities:
- Manage complex, dynamic calendars and schedule appointments for senior executives, navigating scheduling conflicts and competing priorities
- Draft, prepare, and review executive correspondence including emails, presentations, and reports for accuracy, consistency, and adherence to company standards
- Optimize leadership time management by prioritizing activities and making decisions about short-term work allocation
- Coordinate all travel arrangements, including visa/passport documentation, ensuring compliance with company procedures
- Manage leadership expense reports and credit card reconciliation
- Identify organizational needs and issues, then initiate solutions
- Support new hire onboarding and assist with internal process setup
- Guide new employees through expense reporting, travel systems, and other internal tools
The role requires 3 days per week in the West Palm Beach office.
Requirements:
- 10+ years of experience supporting VP-level executives
- Experience managing high-priority projects from multiple management and professional levels
- Demonstrated ability to leverage or think critically about integrating AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, or AI-driven insights)
- Proficiency with Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs
- Experience handling confidential materials
- Exceptional soft skills and interpersonal abilities
- Desire to grow, take on independent projects, and meet deadlines
- Must be able to work in WPB office 3 days per week
