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ServiceNow is seeking a Senior Enterprise Account Executive to drive new business sales revenue from their SaaS platform. You will develop deep relationships with C-suite personas (CFO, CIO, COO, CDO) across enterprise accounts, leveraging account planning and territory strategies to identify and close new business opportunities.
In this role, you will oversee client relationship mapping and orchestrate account strategy while leading across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You'll serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow solutions can support their IT roadmap. A key responsibility is identifying the right specialist and support resources to bring into deals at the optimal time, ensuring coordinated account management and successful deal closure.
You'll work within a defined set of prospects, territories, or verticals, conducting research-driven business development activities and field-based sales work. The role emphasizes relationship building, deal negotiation, and maintaining healthy C-level partnerships while promoting a customer success focus in a collaborative, team-oriented environment.
ServiceNow operates with flexible work personas depending on the nature of work and assigned location. The company is committed to creating an accessible and inclusive experience for all candidates.
REQUIREMENTS:
- 10+ years of sales experience within software or solutions sales organizations
- Proven track record establishing trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated experience producing new business, negotiating deals, and maintaining C-level relationships
- Consistent achievement of sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Ability to understand the broader picture and ServiceNow's IT strategy and roadmap
- Experience promoting customer success focus in a "win as a team" environment
- Willingness to travel up to 50%
