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ServiceNow is seeking a Senior Enterprise Account Executive to drive new business sales revenue from their SaaS platform. You will develop and manage relationships with C-suite personas (CFO, CIO, COO, CDO) across enterprise accounts, serving as a trusted advisor on how ServiceNow solutions align with their IT roadmaps and business objectives.
In this role, you will oversee client relationship mapping and orchestrate account strategy while leading cross-functional virtual teams including Solutions Consultants, Solutions Specialists, Success resources, and Partners. You'll identify and coordinate the right specialist resources to bring into deals at optimal times, maintain healthy C-level relationships, and drive new business development through account planning, territory planning, prospect research, and field-based sales activities.
You will be expected to achieve sales targets, negotiate complex deals, and promote a customer success focus in a collaborative "win as a team" environment. The role requires up to 50% travel. ServiceNow operates with flexible work personas depending on the nature of work and assigned location; eligibility will be confirmed based on distance from the primary ServiceNow office.
Requirements:
- 10+ years of sales experience in software or solutions sales organizations
- Proven track record establishing trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated success producing new business, negotiating deals, and maintaining C-level relationships
- Consistent achievement of sales targets
- Experience leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Ability to understand the broader IT landscape and ServiceNow's strategic plans
- Experience promoting customer success in collaborative team environments
- Willingness to travel up to 50%
