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ServiceNow is seeking a Senior Enterprise Account Executive focused on the telecommunications vertical. In this role, you will drive new business sales revenue through a SaaS license model by developing deep relationships with C-suite personas (CFO, CIO, COO, CDO) and orchestrating account strategies across a virtual team of Solutions Consultants, Solutions Specialists, Success resources, and Partners.
Key responsibilities include:
- Developing and maintaining trusted advisor relationships with multiple C-level contacts across assigned accounts
- Conducting account planning and territory planning to identify and pursue new business opportunities
- Overseeing client relationship mapping and orchestrating account strategy while leading cross-functional virtual teams
- Understanding customer business objectives and advising on how ServiceNow solutions can support their IT roadmap
- Identifying and engaging the right specialist resources at the right time to advance deals
- Achieving sales targets and maintaining healthy C-level relationships
- Promoting a customer success focus in a collaborative, team-oriented environment
- Willingness to travel up to 50% as needed
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better through its AI-native platform.
REQUIREMENTS:
- 10+ years of sales experience within software or solutions sales organizations
- Proven track record of establishing trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated experience producing new business, negotiating deals, and maintaining healthy C-level relationships
- Consistent achievement of sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Ability to understand the broader strategic picture and ServiceNow's IT roadmap
- Experience promoting customer success in a "win as a team" environment
- Willingness to travel up to 50%
