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Salary: USD 225,000 - 334,000 / annual
ServiceNow (which acquired Moveworks in December 2025) is seeking a Senior Advisory Solution Consultant for the US Public Sector to serve as a technical and business consultant supporting complex sales cycles in Federal and SLED (State, Local, Education) accounts.
In this role, you will partner closely with Account Executives as the Moveworks product, AI, and domain expert. Key responsibilities include:
• Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, translating Moveworks capabilities to customer needs and measurable outcomes.
• Deliver compelling, persona-driven product demonstrations that showcase how Moveworks and ServiceNow together automate work and improve employee experiences.
• Facilitate technical and architectural workshops covering Moveworks' AI/ML approach, integrations, security, platform architecture, and ServiceNow environment integration.
• Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate ROI using reports, calculators, and insights.
• Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements.
• Develop trusted relationships with customer stakeholders, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts.
• Collaborate cross-functionally to ensure smooth pre-sales to post-sales transitions by documenting requirements and facilitating handoffs to Customer Success teams.
• Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends.
• Stay current on competitive positioning and market differentiation within the broader ServiceNow ecosystem.
• Contribute to team excellence by sharing best practices, reusable assets, and continuously improving demos, presentations, and sales processes.
• Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events.
Moveworks is an Agentic AI Assistant platform trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500. The platform enables employees to converse with business systems through natural language to find answers and automate tasks, powered by advanced LLMs and proprietary models.
REQUIREMENTS:
• 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.
• Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights.
• Strong understanding of cloud architecture and RESTful APIs, with the ability to leverage self-service tools and configurators to demonstrate solutions and connect to customer pre-production environments.
• Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus for building prototypes, custom use cases, and integrations.
• Proficiency with the ServiceNow platform or deep technical experience with other enterprise cloud software solutions.
• Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams.
• Strong territory and pipeline management skills, with experience partnering closely with sales counterparts to drive consistent execution.
• Willingness to travel approximately 25% for customer meetings and internal events.
• Experience in enterprise industries such as technology or telecommunications is preferred.
