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Salary: USD 225,000 - 334,000 / annual
ServiceNow (which acquired Moveworks in December 2025) is seeking a Senior Advisory Solution Consultant for the US Public Sector to serve as a technical and business consultant supporting complex sales cycles in Federal and SLED (State, Local, Education) accounts.
In this role, you will partner closely with Account Executives as the Moveworks product, AI, and domain expert, driving deal strategy and supporting quarterly/annual sales goals for an assigned territory. Key responsibilities include:
• Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks' agentic AI capabilities to customer needs and measurable outcomes.
• Deliver compelling, persona-based product demonstrations that showcase how Moveworks and ServiceNow together automate work and improve employee experiences through natural language interfaces and AI-driven task automation.
• Facilitate technical and architectural workshops covering Moveworks' AI/ML approach, integrations, security, platform architecture, and integration with the customer's ServiceNow environment.
• Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate ROI using reports, calculators, and insights.
• Define customer success criteria and lead end-to-end proof-of-concept design, execution, and management.
• Develop trusted relationships with customer stakeholders, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts.
• Ensure smooth transition from pre-sales to post-sales by documenting requirements and facilitating handoffs to Customer Success teams.
• Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends.
• Stay current on competitive positioning and market differentiation within the ServiceNow ecosystem.
• Contribute to team excellence by sharing best practices, reusable assets, and improving demos and sales processes.
• Support field and marketing initiatives, including executive briefings, conferences, and industry events.
Moveworks is an Agentic AI Assistant platform trusted by over 5.5 million employees at 350+ global companies, including 10% of the Fortune 500. The platform enables employees to interact with business systems through natural language to find answers and automate tasks, powered by advanced LLMs and proprietary models.
REQUIREMENTS:
• 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms
• Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and automation
• Strong understanding of cloud architecture and RESTful APIs, with ability to leverage self-service tools and configurators
• Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus
• Proficiency with ServiceNow platform or deep technical experience with other enterprise cloud software solutions
• Experience in enterprise industries such as technology or telecommunications is preferred
• Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services
• Strong territory and pipeline management skills with experience partnering closely with sales counterparts
• Willingness to travel approximately 25% for customer meetings and internal events
