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Salary: USD 225,000 - 334,000 / annual
Moveworks (acquired by ServiceNow in December 2025) is seeking a Senior Advisory Solution Consultant for the US Public Sector. This is a technical and business consulting role focused on developing, positioning, and delivering industry and product-specific solutions during complex sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Key Responsibilities:
- Partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, supporting complex sales cycles and driving deal strategy across Federal and SLED (State, Local, Education) accounts
- Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and outcomes
- Deliver compelling, persona- and value-based product demonstrations that explain how Moveworks and ServiceNow together automate work and improve employee experiences
- Facilitate technical and architectural workshops covering Moveworks' AI/ML approach, integrations, security, and platform architecture within the customer's ServiceNow environment
- Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI using reports, calculators, and insights
- Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements
- Develop trusted relationships with customer stakeholders and client partners, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts
- Collaborate cross-functionally to ensure smooth transition from pre-sales to post-sales by documenting requirements and facilitating clean handoff to Customer Success teams
- Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends
- Stay current on competitive positioning and market differentiation, clearly articulating Moveworks' value within the broader ServiceNow ecosystem
- Contribute to team excellence by sharing best practices, reusable assets, and continuously improving demos, presentations, and sales processes
- Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events
- Willingness to travel approximately 25% for customer meetings and internal events
Requirements:
- 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms
- Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights
- Strong understanding of cloud architecture and RESTful APIs, with the ability to leverage self-service tools and configurators to demonstrate solutions and connect to customer pre-production environments
- Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus for building prototypes, custom use cases, and integrations
- Proficiency with the ServiceNow platform or deep technical experience with other enterprise cloud software solutions
- Experience in enterprise industries such as technology or telecommunications is preferred
- Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams
- Strong territory and pipeline management skills, with experience partnering closely with sales counterparts to drive consistent execution
