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Sr. Account Manager

Quizlet - New York, NY, United States - Hybrid - posted 2026-10-13

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Quizlet is a $1B+ learning platform serving 60M+ users, including two-thirds of U.S. high schoolers and half of U.S. college students. The platform powers over 2 billion learning interactions monthly, blending cognitive science with machine learning to personalize the learning experience. The Ads Sales Team provides advertising solutions for large brand advertisers, helping them connect with Gen Z, young professionals, students, and teachers. As a Senior Account Manager, you will own the strategy and execution of complex, high-value campaigns—from standard media to first-of-their-kind custom programs like study challenges, sweepstakes, and app takeovers. You will be the day-to-day lead for your clients and agencies, partnering closely with Account Executives, Ad Operations, Marketing, and Product to launch campaigns on time, deliver in full, and turn results into the next campaign. You are expected to be a calm, organized problem solver who takes ownership, is comfortable in front of clients, and enjoys making complicated things run smoothly. Key responsibilities include: - Own end-to-end execution for a portfolio of key accounts, from kickoff through wrap, with full accountability for on-time launches, pacing, performance against client KPIs, and full delivery. - Lead first-to-market custom programs, coordinating Marketing, Design, Product, and Legal, and building repeatable processes. - Partner with Ad Operations to traffic and launch campaigns, monitor pacing, reconcile first- and third-party data, troubleshoot live issues, and keep delivery on track. - Manage third-party measurement and reporting requirements, including brand lift studies and measurement vendor tags. - Analyze campaign performance and turn it into clear midpoint and wrap-up stories that highlight results and recommend next steps. - Feed campaign insights back to Sales and Sales Enablement to inform proposals, media plans, and renewal/upsell opportunities. - Partner with Finance on monthly revenue recognition, billing, and reconciliation. - Keep Account Executives informed of key issues, risks, and opportunities, flagging delivery risks early with proposed solutions. - Bring curiosity and initiative to how the team works, testing new AI tools and sharing what works. Requirements: - 4+ years of experience in digital media account management or campaign management, ideally at a premium publisher, ad agency, or ad tech company. - Experience owning complex, high-value campaigns end-to-end, ideally including custom or sponsorship programs, not only standard display and video. - Hands-on experience with Google Ad Manager or similar ad server, Salesforce, and third-party ad serving and measurement (CM360/DCM, brand lift, verification). - Strong analytical skills: comfortable pulling and reconciling data in spreadsheets and turning it into clear recommendations. - Confident, polished client communication, written and verbal, including handling tough conversations about delivery or performance. - Familiarity with direct-sold and programmatic guaranteed (PG) deal structures. - Excellent organization and follow-through across many moving parts and tight deadlines. - Proactive, ownership mindset: you see the problem before the client does and come with a fix. Bonus qualifications: - Experience running sweepstakes, contests, or promotions for brand partners. - Experience working with large holding-company agencies (Omnicom, WPP, Publicis) on reporting and billing. - Experience using AI tools (Claude, ChatGPT) to speed up reporting or analysis. - Experience advertising to Gen Z, students, or other youth audiences, including brand safety and policy considerations.

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