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Dialpad is an AI-powered customer experience platform that combines AI agents with human agents on a single platform to resolve customer problems in real time across voice and digital channels. The company serves market-leading brands including Netflix, Motorola Solutions, and Randstad, and is backed by top-tier investors including Andreessen Horowitz and GV.
As a Senior Account Executive in the Mid-Market segment, you will own the complete sales process from prospecting through close. You'll develop medium-sized business prospects into active Dialpad clients by solving complex communication challenges. Your responsibilities include building strategic prospecting campaigns, managing complex multi-stakeholder transactions, and driving revenue growth in the ANZ region.
Key responsibilities:
- Own the entire sales cycle, converting leads into a workable pipeline
- Build and execute strategic prospecting campaigns and sequencing to source your own opportunities
- Manage and close complex deals involving multiple internal and external stakeholders
- Own deal reviews, forecasts, and your professional development roadmap
- Collaborate closely with SDRs, Sales Engineers, Channel Partners, and sales leadership to improve sales process efficiency
- Help businesses solve tangible communication challenges through Dialpad Talk, Contact Center, and Sell products
You'll report to the Head of Sales ANZ and work in a hybrid arrangement, spending three days per week in the Sydney office. This role requires a consultative sales approach, strong deal management skills, and the ability to navigate complex enterprise sales cycles. The ideal candidate is scrappy, curious, optimistic, persistent, and empathetic—traits that define Dialpad's culture.
