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Coupa Software is seeking a Senior Account Director for Enterprise to lead and expand relationships with large enterprise customers. In this Director-level role, you will own the full account lifecycle for strategic enterprise clients, driving revenue growth, customer success, and long-term partnership value. You will be responsible for account strategy, executive engagement, identifying expansion opportunities, and ensuring customer outcomes align with Coupa's total spend management platform capabilities.
Coupa's platform leverages AI and industry-leading technology to help businesses optimize their spend across direct and indirect procurement. With access to trillions of dollars of spend data across a global network of 10M+ buyers and suppliers, Coupa enables customers to predict, prescribe, and automate smarter business decisions to improve operating margins.
As Senior Account Director, you will:
- Manage and grow a portfolio of enterprise accounts, driving net revenue retention and expansion
- Develop and execute account plans aligned with customer business objectives
- Lead executive-level relationships and navigate complex organizational structures
- Identify and pursue upsell and cross-sell opportunities within your accounts
- Collaborate with Customer Success, Solutions Engineering, and Product teams to ensure customer value realization
- Forecast accurately and maintain pipeline discipline
- Represent Coupa at customer events and industry forums
This role is based in New Jersey with a hybrid work arrangement. You will work with a collaborative, transparent culture focused on driving global impact for customers and the business.
