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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for companies like eBay, Spotify, Klarna, Uber, and Sony. With 20 offices across six continents and London as headquarters, the company is shaping the future of digital payments and financial services.
This strategic role holds full end-to-end ownership of events at the London HQ, from high-level strategy to hands-on execution. As the on-site events specialist, you will design and deliver experiences that drive engagement, foster connection, and reinforce Checkout's high-performance culture.
Key responsibilities include:
- Develop and own an annual events strategy aligned with company objectives, operating principles, and engagement KPIs, ensuring every event has clear purpose, audience, and defined ROI.
- Curate a world-class calendar of experiences, from large-scale company gatherings and all-employee meetings to ongoing activations that strengthen culture, connection, and belonging.
- Partner directly with senior leadership, DEIB, and Engagement Committees to translate business and cultural goals (including heritage months) into meaningful, inclusive, and measurable experiences.
- Lead the complete event lifecycle, from creative concepting and stakeholder alignment through logistics, supplier management, onsite delivery, and post-event analysis.
- Coordinate all operational elements across event profiles, including scheduling, invites, catering, AV/tech requirements, and physical setup/breakdown.
- Drive integrated event communications and marketing, collaborating with Internal Comms and Brand teams on impactful campaigns.
- Own the events budget, including forecasting, tracking, and ROI analysis.
- Build and maintain vendor relationships, negotiate contracts, and lead risk assessments, accessibility considerations, compliance, health and safety requirements, and contingency planning.
- Establish, track, and analyze KPIs (attendance, eNPS, sentiment, ROI) using data storytelling to demonstrate value and drive continuous improvement.
- Gather and act on employee feedback before and after events to refine programming.
- Work in close alignment with Workplace, Comms, and Brand teams on integrated storytelling and best-practice sharing with global counterparts.
- Support the broader Workplace team by monitoring internal communications channels and providing occasional on-site support.
This is a full-time, hybrid role requiring flexibility for some out-of-hours events. The hybrid working model offers three days per week in the office to support collaboration and connection.
REQUIREMENTS:
- Proven ability to deliver end-to-end, high-impact events and activations in a fast-paced, global, or creative environment, ideally in fintech, tech, or professional services.
- Strategic and data-driven mindset, with ability to translate business goals into meaningful experiences and measure success through defined metrics and ROI.
- Creative vision and storytelling ability, with strong aesthetic judgment and passion for designing experiences that connect people and celebrate culture.
- Strong commercial and operational acumen, including hands-on budget ownership, supplier negotiation, and post-event financial reporting.
- Excellent stakeholder management and influencing skills, with confidence and presence to partner effectively with senior leaders and cross-functional teams.
- Highly organized, adaptable, and calm under pressure, capable of managing multiple priorities and tight deadlines.
- Genuine enthusiasm for community, culture, and belonging, bringing creativity, empathy, and intent to every initiative.
- Flexibility to support out-of-hours events.
