SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 250,000 - 330,000 / annual
Glean is seeking a Solutions Engineering Manager to lead and develop a team of Solutions Engineers supporting the Enterprise segment within the Central region. You will guide technical strategy across prospect and customer engagements, helping organizations understand how Glean's Work AI platform addresses their needs and delivers business value.
In this role, you will lead and improve pre-sales work—including technical discovery, tailored demonstrations, use-case workshops, and pilot engagements—and partner across Glean to support customer adoption and growth.
Key responsibilities include:
- Lead, coach, and develop a high-performing team of Solutions Engineers through clear expectations, regular feedback, career development, talent planning, and performance management
- Establish and apply a strong regional operating rhythm in partnership with Sales leadership, including account planning, pipeline and deal inspection, technical qualification, coverage planning, and prioritization of strategic opportunities
- Set the standard for how the team leads technical discovery, connects customer priorities to business outcomes, designs solutions, delivers demonstrations, facilitates use-case workshops, and structures pilots
- Coach the team on sales methodologies such as Command of the Message and MEDDPICC to improve qualification, deal strategy, mutual action planning, and outcome delivery
- Build repeatable plays, enablement, and inspection mechanisms that raise the quality and consistency of SE execution across the region
- Coach and guide account teams to identify opportunities to expand Glean adoption within customer organizations and align technical plans, priorities, and expectations with customers and internal partners
- Partner with Sales, Applied AI / Post-Sales, Product Management, PMM, and Engineering to resolve and escalate technical issues, improve customer outcomes, and communicate field needs and product opportunities
- Contribute to hiring strategy, capacity planning, organizational design, and the broader development of Glean's Solutions Engineering discipline
- Represent Glean's technical point of view with customers and in the broader technical community, sharing best practices and strengthening industry presence
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. It has evolved from advanced enterprise search into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean serves customers across 50+ industries with 1,000+ employees in more than 25 countries.
Requirements:
- Experienced people leader with a track record of hiring, developing, coaching, and retaining Solutions Engineers or comparable customer-facing technical talent
- Proven ability to lead through others: setting direction, creating clarity, giving candid feedback, and building a culture of accountability, learning, and high performance
- Player-coach mindset; willing to roll up your sleeves and get directly involved in important customer and deal situations, with primary measure of success being the performance and growth of your team
- Experience leading complex enterprise opportunities and coaching teams through technical discovery, solution strategy, executive presentations, demonstrations, workshops, and pilots
- Strong business acumen and ability to connect technical decisions to customer outcomes, sales strategy, and company priorities
- Sufficient technical fluency in APIs, integrations, cloud architecture, security, networking, and SaaS or hybrid environments to guide your team and build credibility with technical stakeholders
- Strong AI fluency and ability to help both customers and account teams identify practical applications of generative AI, evaluate AI solutions, and navigate considerations around data, security, governance, and adoption
- Hands-on familiarity with one or more major cloud platforms (Google Cloud Platform, Amazon Web Services, or Microsoft Azure); experience with information security, cloud security, or audit frameworks is valuable
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders and deliver polished presentations
- Organized, proactive, and data-informed; able to plan and execute projects, balance competing priorities, and identify opportunities to improve
- Strong listening and interpersonal skills, sound judgment, and a customer-focused, adaptable startup mindset
