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Viktor is building an AI teammate product that integrates into Slack and Microsoft Teams to automate work across finance, marketing, ops, and engineering. The company is at a rare stage where every team member owns a meaningful surface of the product.
You will build Solutions Engineering at Viktor from the ground up. This is a player-coach role: you will work enterprise deals directly while simultaneously hiring and leading two Solutions Engineers (one based in Dublin or Warsaw, one in New York).
Your core responsibilities include:
- Run pre-sales for enterprise prospects: answer technical and security questions, set up new customers, and keep deals moving forward.
- Build bespoke demos and use cases tailored to high-potential deals.
- Be the first technical touch on POCs and onboarding, replacing the need to pull product engineers into sales cycles. Develop repeatable onboarding templates for larger teams.
- Provide post-sales technical support for VIP enterprise customers.
- Hire and mentor two Solutions Engineers while continuing to work deals yourself.
Success metrics by day 90 include: AEs reusing a standard enterprise demo and three custom use-case builds; a POC template with defined success criteria running on at least two live deals; and a security/integration answer bank that reduces engineer involvement in sales.
The role reports to the Chief Revenue Officer. Account ownership and sales targets belong to Account Executives; support queues to User Operations; and product engineering to the engineering team. You own the Solutions Engineering function and its expansion.
Viktor is one of the fastest-growing companies globally with strong product-market fit. The market is actively pulling the product. This is a window where everyone owns something real—not a task, but a critical surface the company depends on.
REQUIREMENTS:
- 4+ years as a Solutions Engineer, solutions architect, or forward-deployed engineer at a PLG, API, or AI company, working on deals with technical buyers.
- Hands-on builder: you create scripts, integrations, and agent workflows for customers, not just demo.
- Proven track record running POCs that converted; you can articulate success criteria and outcomes.
- Ability to handle security and IT questions from buyers without overpromising or committing to features/roadmap dates.
- Hands-on experience building with AI agents and LLM APIs.
- Not a fit if you demo without building, or if you would promise features, roadmap dates, or compliance commitments to win deals.
