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Instructure is seeking an experienced Solutions Engineer to support Partner Sales efforts, working directly with regional sales representatives to guide prospective customers through product evaluation and architect tailored solutions for educational technology providers.
In this role, you will be the primary technical knowledge resource for the sales team, actively managing the functional and technical evaluation stages of the sales process. You will present Instructure's suite of products—including Canvas LMS, Canvas Career, Canvas Studio, Canvas Catalog, Impact by Instructure, Elevate Standards Alignment, Elevate DataSync, Mastery Connect, and Mastery Item Bank—to education technology industry stakeholders. Your responsibilities include discovering and analyzing customer goals and challenges, mapping them to appropriate solutions, developing tailored product demonstrations, leading in-depth technical discussions with various business stakeholders, and assisting with RFI/RFP responses.
You will work to articulate how Instructure solutions help educational technology providers fulfill their mission to support K-12 and Higher Education markets. This is a customer-facing role requiring strong communication skills, the ability to simplify complex concepts for diverse audiences, and creative problem-solving to address unique technical or functional requirements.
The position is fully remote with flexibility on location, though you must be willing to travel up to 40% and have access to a nearby airport.
REQUIREMENTS:
- Technical understanding of education technology, SaaS, systems integration, and interoperability standards (LTI, QTI, APIs), business intelligence technologies, HRISs, CRMs, CMSs, digital publishing tools, SCORM
- Applied understanding of K-12 and Higher Education needs, teaching and assessment best practices, standards alignment, and instructional design
- Articulate and compelling presentation skills
- Excellent communication skills in speech and writing, tailored for different roles and audiences
- Self-motivated, self-reliant, yet collaborative
- Organized and analytical with creative and adaptive problem-solving abilities
- Willingness to travel up to 40% with access to a nearby airport
