SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Xendit is a financial technology platform providing unified payment acceptance, payouts, treasury, and financial services across Southeast Asia and beyond. The company processes high-volume transactions for businesses of all sizes, from startups to global enterprises.
As a Solutions Engineer, you will serve as the technical bridge between enterprise clients and Xendit's product and engineering teams. You will partner directly with Account Executives and Account Managers to drive technical wins in sales cycles, listening to client needs and architecting payment solutions across Xendit's 7-market licensed infrastructure. This is a presales advisory role focused on deal velocity and technical credibility.
Key Responsibilities:
1. Technical Pre-Sales Solution Design: Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances). Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements. Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes. Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.
2. RFP/RFI Support & Technical Documentation: Lead the technical response for RFPs and RFIs from regional/global enterprise clients. Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition. Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle.
3. Proof of Concept (POC) & Integration Advisory: Scope and manage technical proof of concepts for complex enterprise opportunities. Guide clients through sandbox testing and integration planning, reducing time-to-go-live. Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities.
4. Voice of the Customer to Product: Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams. Stay ahead of competitor solutions and market trends regionally/globally in the SEA payments corridor, providing insights to inform product roadmap decisions. Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team.
5. Cross-Functional Collaboration: Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities. Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction. Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns.
Requirements:
- 3+ years of experience in a client-facing or solutioning technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant, Implementation Engineer)
- Proficiency in spoken and written Mandarin required to conduct technical pitches and support pre-sales cycles with enterprise clients and stakeholders based in Mandarin-speaking markets (e.g., China, Taiwan)
- Strong understanding of APIs, webhooks, and SDKs; ability to read code samples and explain technical concepts to engineers
- Familiarity with payment flows, acquiring, FX, and/or payouts highly preferred
- Experience working with regional/global enterprise clients essential
- Technical fluency to bridge business and engineering; ability to whiteboard solution architecture, troubleshoot API calls, and translate technical capabilities into business value
- Comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders
- Problem-solving mindset; ability to uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions
- Willingness to travel for client meetings and internal alignment
- Builder mentality; thrive in "zero-to-one" environments and enjoy rolling up sleeves to solve ambiguous problems
- Curiosity to constantly ask "why" and dig deep to understand client businesses
- Humility and collaboration; understanding that best solutions come from teamwork internally and externally
