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CTERA Networks is seeking a Solutions Engineer to provide technical sales support throughout the sales cycle. You will work with enterprise customers and partners to qualify opportunities, deliver technical presentations, design solutions, and conduct proof-of-concept engagements.
Key responsibilities include:
- Provide technical and engineering information to answer customer questions and requests
- Support the sales cycle by qualifying opportunities, selling on technical merits, responding to RFIs and RFPs, and establishing solution designs
- Establish and maintain relationships with customers and partners
- Deliver technical presentations explaining CTERA's products and services
- Collaborate with sales teams to understand customer requirements and provide technical-sales support
- Conduct proof-of-concept (POC) engagements with clearly defined scope of work and success criteria
- Transfer knowledge through demos and hands-on training sessions
- Collect and document product feedback and enhancement requests for the Product Management team
- Support order submission by coordinating with technical support staff
About CTERA: A ~200-person growth-stage company providing an intelligent data platform for enterprise file and object storage. CTERA unifies edge and cloud environments, powering global file services for distributed enterprises, government agencies, healthcare systems, and media companies. The platform integrates AI capabilities and partners with major cloud hyperscalers and OEMs.
Preferred locations include Colorado, Arizona, Utah, or Seattle. Some overnight travel is required.
Requirements:
- 5+ years' experience as a Sales Engineer in storage and/or cloud industries
- Strong presentation and technical analysis skills
- Storage experience: network-attached storage (NAS), file systems, object storage; protocols including CIFS/SMB and NFS
- Background deploying, securing, and managing file servers, backup and archiving software
- Cloud or virtualization experience: 2+ years with VMware (Datacenter Virtualization Certification) or AWS/Azure Certified Solution Architect
- Networking/Firewall experience: proven knowledge of TCP/IP stack and protocols (HTTP, TLS, DNS, LDAP, SAML v2); experience with network troubleshooting tools such as Wireshark
- Operating systems: Microsoft Windows Desktop and Server (ADDS & DNS roles) and Linux (RHEL, CentOS, Ubuntu)
- Practical experience with enterprise backup and recovery platforms
- Documentation experience: editing guides, sales presentations, network configuration diagrams, and asset management