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Braze is seeking a Solutions Consultant to join its ANZ team, based in Sydney, focused on the Small-to-Medium Business (SMB) segment. This is a pre-sales role where you will act as a trusted technical advisor to prospective customers during the sales cycle, bringing deep product expertise, strategic vision, and industry best practices to build strong foundations for long-term partnerships.
You will blend storytelling and sales acumen with technical knowledge to help customers understand how Braze's platform delivers tangible value. Key responsibilities include:
- Positioning Braze's AI capabilities—including AI Decisioning Studio, AI Content Optimizer, and AI Agents—to sophisticated customers
- Serving as a technical thought leader across general business verticals, customer types, and geographic markets
- Collaborating with sales, marketing, security, and product teams to support the full customer journey during pre-sales
- Demonstrating how Braze's composable intelligence and customer engagement platform drives smarter, faster, and more meaningful 1:1 personalized experiences
- Contributing to product strategy sessions, marketing positioning, pricing, and packaging decisions
The role requires up to 40% travel at peak times and is based in the Sydney office with hybrid flexibility.
Braze is a market leader in customer engagement platforms, recognized by analysts as a leader in marketing technology and voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. The company has been named a 2025 Best Companies To Work For by U.S. News and World Report and a 2025 Fortune Best Workplace in Technology by Great Place To Work.
QUALIFICATIONS & REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality
- High intellectual curiosity and desire to grow beyond existing capabilities
- Experience in Pre-sales Consulting, Sales Engineering, Technical Account Management, or Customer Success
- Domain knowledge in two or more of: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Experience selling into accounts with sophisticated pre-sales consulting or sales engineering teams
