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GitLab is seeking a Solutions Architect for New Business in the EMEA region to serve as a trusted technical advisor to prospects. You will guide organizations through their digital transformation journeys, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.
In this role, you will report to a regional Solutions Architect manager and partner closely with New Business Account Executives and cross-functional teams. Your primary responsibilities include owning technical evaluations (proofs of value, workshops, tenders, audits), shaping solution architectures, and serving as the voice of the customer back to Product Management.
Key responsibilities:
- Lead technical discovery, demos, and validation to demonstrate how GitLab's platform meets customers' technical and business needs across the full lifecycle
- Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and technical components of tenders and audits
- Collaborate with New Business Account Executives and regional sales teams to shape account strategies supporting new customer acquisition and expansion
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation
- Advise customers on modern software development, CI/CD, security, and cloud practices, challenging existing approaches to improve ROI
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights
- Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples and best practice guidance
- Invest in your own growth through ongoing learning, mentorship, and knowledge sharing
Requirements:
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with ability to map platform capabilities to customer use cases
- Practical knowledge of cloud computing concepts and related technologies, with ability to discuss deployment, security, and operations options with technical teams
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments
- Clear technical communication and presentation skills, with ability to adapt messages for practitioners through to senior business and technical decision makers
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams
- Motivation to continuously develop professionally, including learning new technologies and deepening GitLab platform expertise
