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Voxel is transforming workplace safety and operational efficiency through AI-driven computer vision technology. As a Solutions Architect, Enterprise IT, you will be the technical expert on the company's largest enterprise deals, partnering with sales and account teams to work directly with customers' corporate IT, security, and infrastructure teams.
You will design how Voxel's edge AI platform integrates into complex enterprise environments, addressing network access, device management, security, and compliance requirements. Your responsibilities include leading technical discovery sessions with enterprise IT, security, and infrastructure teams; designing tailored solutions that meet customer technical requirements; partnering with Sales and Customer Success on large deals to resolve technical blockers; and owning Voxel's compliance with customer security requirements by leading security reviews, IT questionnaires, and architecture approvals.
You will create clear, customer-facing solution documents and architecture diagrams that translate complex technical requirements into actionable decisions. You'll work closely with the Deployment team to ensure solutions are implemented successfully and serve as the senior escalation point for complex enterprise IT, network, and security challenges throughout the sales process and deployment. Acting as the voice of enterprise customers to Product and Engineering, you will translate customer needs into technical requirements that shape the product roadmap and build reusable reference architectures and solution patterns to accelerate future enterprise engagements.
REQUIREMENTS:
- 6–8 years of experience in solutions architecture, sales engineering, or enterprise IT/network engineering roles
- Deep expertise in corporate IT networking and systems (TCP/IP, routing, firewalls, VPNs, Linux internals, edge/IoT architectures)
- Experience leading technical discussions with senior technical stakeholders across enterprise IT, security, and infrastructure teams
- Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering
- Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams
- Familiarity with enterprise security requirements and processes, such as security reviews, IT questionnaires, and compliance frameworks like SOC 2 or ISO 27001
NICE TO HAVE:
- Hands-on experience with 802.1X, certificate management/PKI, or enterprise device management
- Background working with large multi-site environments such as warehouses, distribution centers, or retail
- Relevant certifications such as CCNP, CISSP, or equivalent