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Vic.ai is an AI-powered platform transforming accounts payable through intelligent automation. The company helps finance teams automate invoice processing, improve accuracy, and gain greater control over AP operations.
As a Solutions Architect, you will bridge the gap between customer business needs and Vic.ai's technology. You'll work closely with customers, Sales, Product, Engineering, and Implementation teams to understand complex requirements and translate them into effective solutions.
Key responsibilities include:
- Partner with Sales and customers to understand business objectives, current-state processes, pain points, and desired outcomes
- Lead discovery sessions and translate complex business requirements into clear solution designs
- Bring deep expertise in accounts payable and finance processes, including invoice processing, approvals, exceptions, vendor management, and workflows
- Design solutions that leverage Vic.ai's capabilities while balancing customer requirements, scalability, and time to value
- Act as a subject matter expert on how AI can transform AP processes
- Develop solution architectures, process flows, and requirements documentation
- Work closely with Product and Engineering to evaluate technical feasibility and identify product gaps
- Partner with Implementation teams to ensure designed solutions can be successfully delivered
- Identify risks, dependencies, and edge cases before they become implementation issues
- Participate in customer presentations, technical discussions, and solution workshops
- Help customers understand tradeoffs and make informed decisions
- Contribute to improving solution design methodology and best practices
- Develop reusable solution patterns to accelerate future implementations
- Stay current on AI capabilities and use AI as a core part of your workflow
- Share effective AI practices with colleagues
Required qualifications:
- Significant experience in accounts payable, finance operations, ERP, AP automation, or related domain
- Experience in Solutions Architect, Solution Consultant, Technical Consultant, Sales Engineer, or similar customer-facing role
- Deep understanding of AP processes and supporting systems
- Strong ability to translate business requirements into technical and functional solutions
- Comfortable working with both technical and non-technical stakeholders
- Strong analytical and problem-solving skills
- Excellent discovery skills and ability to uncover real problems
- Experience with ERP systems and financial data workflows
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-moving environment
- Strong judgment around configuration vs. customization decisions
- Consultative mindset and genuine curiosity about business operations
- Demonstrated willingness to use AI extensively in day-to-day work
