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Mesh is building infrastructure to enable consumers to pay and be paid with any asset, combining a powerful orchestration engine with a seamless consumer app. The company is backed by leading investors including PayPal Ventures, Paradigm, and Galaxy Ventures.
As Solutions Architect, you will guide customers from contract signature through live deployment and scaling. You'll be the technical expert on Mesh's APIs and SDKs, designing implementation strategies, mentoring customer engineering teams, and building playbooks that help fintech companies, iGaming platforms, payment service providers, and exchanges ship faster.
Key responsibilities include:
- Serve as a trusted solutions consultant, driving fast and successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce implementation timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally with Sales, Solutions Engineers, Support, and executives on technical deep dives and platform optimization
- Stay current on crypto and fintech trends; travel occasionally (~1x/month)
You bring a Bachelor's degree in Computer Science, Data, or equivalent hands-on experience, plus 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment. You're a strong communicator who builds trusted relationships with customers and cross-functional partners, with proven hands-on experience designing, using, and troubleshooting APIs and integrations. You're comfortable managing multiple projects and priorities in a fast-paced environment, fluent in APIs, SDKs, and modern tooling, and have working knowledge of crypto and fintech including blockchain technology, digital assets, and regulatory considerations. Experience on early-stage or founding teams is strongly preferred.
Mesh offers competitive salary and equity, comprehensive health coverage, unlimited PTO, professional development budget, and a hybrid work model with flexibility to work remotely while maintaining office presence at hubs in San Francisco, New York, and Bangalore as needed.
