SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure for global payments and commerce, operating across North America, Europe, the Middle East, and Asia-Pacific with 2,300+ employees across 27 offices.
As a Solutions Engineer based in Tokyo, you will provide technical pre-sales support for Embedded Finance, Payment Acceptance, and broader opportunities across the Japan organization. This role bridges commercial and technical teams, supporting complex payments and integration-led deals. You will qualify customer requirements, design solutions, manage technical stakeholder conversations, and drive execution through the sales cycle.
Key responsibilities include:
- Support Embedded Finance and Payment Acceptance opportunities for both new and existing merchants, including complex API and integration projects
- Lead technical discovery and qualification with prospective customers
- Translate customer requirements into solution designs and product mapping
- Run customer workshops, demos, and architecture discussions
- Validate technical use cases, integrations, and implementation approaches
- Support RFP responses, security reviews, and technical objection handling
- Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams
- Create reusable solution assets, playbooks, and standard patterns to improve deal leverage
- Help customers and stakeholders understand trade-offs, implementation considerations, and optimal paths to value
This role is designed to improve technical coverage, increase deal velocity, and create consistency in how complex opportunities are qualified and progressed. You will combine strong technical judgment with customer empathy, clear communication, and commercial awareness.
REQUIREMENTS:
- Minimum 4 years of experience in solution engineering, solutions consulting, sales engineering, implementation, or similar customer-facing technical roles in financial services
- Native Japanese language proficiency; business-level English
- Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments
- Ability to conduct effective discovery, understand business and technical requirements, and translate them into clear recommended solutions
- Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders
- Ability to explain technical concepts clearly to both technical and non-technical audiences
- Strong problem-solving skills, sound technical judgment, and practical approach to trade-offs
- Builder mindset and willingness to create repeatable processes, assets, and standard patterns that scale
- Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued
