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Diligent is seeking a Solution Engineer II to help organizations transform their Governance, Risk & Compliance (GRC) operations through modern SaaS solutions. In this role, you will combine technology expertise, business strategy, and customer engagement to solve complex challenges.
You will deliver engaging, consultative product demonstrations that address customer business challenges and goals. You'll partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes. Working directly with customers, you'll understand their requirements and design solutions that align with their needs, presenting confidently to audiences ranging from operational users to executive stakeholders.
You'll collaborate with Product Management and other internal teams to share market feedback and support product innovation. You'll also represent Diligent through customer-facing events, webinars, and industry engagements, becoming a trusted advisor throughout the customer journey.
Diligent is the AI leader in GRC SaaS, helping more than 1 million users and 700,000 board members clarify risk and elevate governance. The company is headquartered in New York with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. The role follows a hybrid work model with an expectation to work onsite at least 50% of the time if you are within commuting distance to a Diligent office location.
Diligent offers a flexible work environment, comprehensive health benefits, meeting-free days, generous time off, and wellness programs. The company prioritizes diversity, innovation, and continuous learning.
REQUIREMENTS:
- 3-5 years of experience in Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role
- Proven experience delivering software demonstrations and presenting solutions to customers
- Strong ability to translate business requirements into technology solutions
- Excellent communication and stakeholder management skills, with confidence to engage audiences at all levels
- Experience working alongside sales teams to support complex software sales cycles
- Ability to quickly learn new technologies, products, and business domains
- Proactive, self-driven approach with passion for continuous learning and development
PREFERRED QUALIFICATIONS:
- Experience within Governance, Risk & Compliance (GRC), Ethics & Compliance, Risk Management, or Third-Party Risk Management
- Experience working in a SaaS environment
- Familiarity with AI tools and emerging technologies
- Knowledge of Salesforce, Gong, or similar sales enablement platforms
- Relevant certifications or specialist expertise in compliance, risk, or governance domain
