SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Hoxhunt is seeking a Solution Engineer for APAC based in Singapore to be the technical backbone of the region's customer journey. You will be the first Solution Engineer on the ground in APAC, operating with high autonomy while collaborating with a global organization.
You will own the complete technical customer lifecycle across enterprise accounts: drive technical discovery and POC evaluations, lead implementation projects alongside the onboarding team, and support renewals and expansion opportunities. Key responsibilities include building and testing customer integrations using the Hoxhunt GraphQL API to connect with SIEM/SOAR/ITSM platforms (Sentinel, Splunk, ServiceNow, etc.), managing complex email deliverability scenarios (M365, Google Workspace, Proofpoint, Mimecast), and leading architecture and security reviews with customer stakeholders including SOC teams and security leadership.
You will independently reproduce customer-reported issues, perform root cause analysis, write detailed bug reports, and troubleshoot technical problems across logs, headers, API responses, and permissions. You will also complete security questionnaires, RFPs, and vendor assessments in partnership with sales and compliance teams, and participate in customer kickoffs and ongoing technical engagement throughout the post-sales lifecycle.
In your first three months, you will build foundational product and cybersecurity landscape knowledge, develop fluency in customer interactions from an SE perspective, and confidently guide customers through POC cycles. By month six, you will autonomously own complex technical engagements, shape APAC market positioning, and serve as the definitive technical voice for the region.
You will report to the Chief Customer Officer in Singapore with a dotted line to the Lead Solution Engineer in EMEA, and partner closely with the APAC sales team, Marketing, Customer Success, Product, Support, and Engineering. You will spend your first few weeks onboarding at the Helsinki headquarters before the Lead Solution Engineer travels to Singapore to support you in person.
The role is hybrid with a minimum expectation of 2 days per week in the Singapore office.
REQUIREMENTS:
- 7+ years of relevant experience in Solution Engineering, Sales Engineering, Solutions Architecture, Technical Consulting, or comparable customer-facing technical role
- Meaningful experience operating across the entire customer lifecycle (pre-sales and post-sales), not exclusively pre-sales or post-sales
- Significant hands-on experience supporting large, technically complex enterprise organizations and investigating technical problems directly (logs, headers, API responses, permissions)
- Strong experience designing and implementing technical integrations in complex environments (APIs, automation workflows, authentication, data flows)
- Foundational knowledge of mail flows within M365, on-premises Exchange, and Google Workspace environments; ability to troubleshoot deliverability and integration issues
- Working knowledge of SIEM/SOAR ecosystems and understanding of how security platforms fit into broader IT architecture
- Independent problem-solving ability with a "hacker mindset"; ability to investigate and solve problems without a full playbook and document solutions clearly
- Strong commercial awareness and ability to translate complex technical concepts into business outcomes for CISOs and business leaders
- Comfort operating in a startup or scale-up environment where regional processes are still being built
BONUS:
- Experience with Microsoft Sentinel, Splunk, XSOAR, or comparable platforms
- Foundational knowledge of Identity and Access Management (Entra ID, Okta, SailPoint, SSO, SCIM) and GraphQL
- Background in cybersecurity SaaS, security operations workflows, or human risk management
- Fluency in Mandarin or Malay in addition to English
