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Canva is seeking an SMB Account Executive to drive outbound sales and build relationships with small to medium-sized businesses in the Austin area. You'll be responsible for identifying, prospecting, and engaging SMB clients through phone, email, and other channels to present Canva's design solutions. The role involves developing a deep understanding of customer needs and pain points, tailoring solutions accordingly, and building long-term relationships through regular communication and exceptional service.
Key responsibilities include conducting outbound sales activities, meeting and exceeding monthly sales quotas and conversion targets, maintaining accurate CRM records of sales activities and pipeline management, collaborating with Sales & Success, Marketing, and Product teams to optimize the sales process, and staying informed about industry trends and competitive positioning in the SMB market segment.
Canva is a fast-growing design platform on a mission to democratize design and empower people to create beautiful visual content easily and affordably. With millions of users worldwide, you'll contribute to growing Canva's footprint among small to medium-sized businesses and help them succeed with the platform.
The company offers a flexible work environment with a flagship office in Sydney and a US operations campus in Austin, Texas. You have choice in where and how you work, with the flexibility to balance remote and in-office time.
QUALIFICATIONS & REQUIREMENTS:
- Proven track record of success in outbound sales or account management roles, preferably in B2B or SMB-focused environments
- Strong sales acumen with excellent negotiation, communication, and interpersonal skills
- Results-oriented mindset with passion for driving revenue growth and delivering exceptional customer experiences
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment
- Familiarity with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator, Gong)
- Prior experience in tech industry or SaaS sales preferred; SMB client experience is a plus
