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Cloudflare is seeking a Services Sales Manager (SSM) for its Sydney office to drive growth in the professional services business. This is a hybrid role focused on sizing and commercializing the services component of Cloudflare opportunities.
In this role, you will own the end-to-end services sales process: engaging directly with customers to understand their specific service requirements, translating technical solutions into compelling commercial propositions, and delivering a clear line of sight from solution to measurable business value. You'll work closely with Account Teams, Specialist Sales, Delivery teams, and Global Delivery Practices to construct tailored services proposals and Statements of Work that maximize customer value.
Key responsibilities include:
- Collaborating with sales teams to define and showcase Cloudflare's differentiated Go-to-Market services approach, delivery capabilities, and expertise through compelling success stories
- Conducting discovery and scope-definition workshops with cross-functional internal and customer resources to prepare current-state/future-state roadmaps and services proposals
- Gathering, understanding, and defining customer-specific requirements and expectations for value-based outcomes
- Driving business growth for Cloudflare Services in your aligned territory through strategic partnerships with the sales team
- Recommending the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations
You'll work in a fast-paced, solutions-focused sales environment where you're empowered with systems, tools, research, and a collaborative team committed to joint success.
Requirements:
- Proven track record in service sales, preferably with delivery experience in IT or Cybersecurity services organizations
- Self-motivated and detail-oriented with strong written, verbal, and presentation skills
- Demonstrated experience conducting discovery/scope definition workshops with cross-functional internal and customer resources
- Experience working across multiple regions
- Proficiency with SFDC or similar CRM tools
- Cybersecurity experience preferred
- Cloudflare Platform experience is an asset
