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AeroVect is a Series A autonomous ground handling company transforming how airlines and ground service providers operate. As the Senior UX Designer, you will be AeroVect's first dedicated designer, establishing the design function from the ground up and setting standards for how operators, customers, and internal teams experience the Autonomous Ground Support Equipment (AGSE) Service.
You will own the design vision and standards for the entire AGSE Service, establishing design principles, patterns, and a component library that scales across fleet operations and customer-facing tools. You'll define how AeroVect represents autonomy state, system confidence, and exceptions across all user-facing surfaces, and partner with Engineering on front-end implementation standards.
Your primary focus will be Fleet Operations—designing remote assistance, dispatch, and fleet monitoring interfaces for high-stakes, real-time operator workflows where information density, escalation handling, and decision latency directly impact safety and reliability. You'll own end-to-end design from discovery through high-fidelity execution, working closely with the Fleet Operations Product Manager.
You will also shape customer-facing experiences, designing airline and airport-facing surfaces including operational dashboards, performance reporting, and SLA visibility tools. You'll establish a coherent visual and interaction language across operator-facing and customer-facing products while respecting their different contexts.
User research and discovery are core to the role. You'll conduct direct research with airline/airport customers and internal operators at active deployments, establish lightweight research practices (usability testing, contextual inquiry, operator shadowing), and translate findings into design decisions and product requirements.
REQUIREMENTS:
- BFA, BS, or equivalent experience in Design, HCI, or related field
- 5+ years of product design experience owning complex, multi-surface products end-to-end
- Demonstrated experience designing operator-facing or operations tooling where users spend hours in the interface and reliability is non-negotiable
- Strong portfolio showing range across information-dense interfaces, real-time data, and complex workflows
- Proven ability to ship 0→1 products in fast-paced environments without an established design system
- Experience establishing design standards, component libraries, or design systems from scratch
- Exceptional craft across interaction design, visual design, and information architecture
- Strong communication and stakeholder management skills
PREFERRED:
- Experience designing for teleoperations, remote assistance, fleet management, or real-time monitoring products
- Background in autonomous vehicles, robotics, aviation, industrial operations, or safety-critical domains
- Experience as first designer or early design hire at a startup
- Familiarity with designing for users under time pressure, cognitive load, or safety-critical decision-making
- Comfort working closely with front-end engineers and contributing to implementation discussions
- Understanding of designing interfaces that communicate system confidence, uncertainty, and degraded states
- Familiarity with airline, airport, or large-scale fleet operations environments
