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Senior Technical Project Manager

AiDash - Palo Alto, CA, United States - Hybrid - posted 2026-10-06

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Salary: USD 160,000 - 200,000 / annual

AiDASH is a leading SaaS platform transforming grid resilience for electric utilities through satellite-powered vegetation, asset, storm, and wildfire intelligence. The company serves over 200 customers and has been recognized by Forbes as one of America's Best Startup Employers (4 consecutive years) and by TIME as a top GreenTech company. As Senior Technical Project Manager in the Professional Services team, you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You will be the primary delivery point of contact for customers, working closely with Engineering, Product, Data, and Solutions teams to ensure every engagement lands on scope, on schedule, and with measurable value. Key responsibilities include: - Lead multiple concurrent SaaS implementation projects for enterprise customers, managing planning, execution, risk management, and go-live activities - Act as primary customer-facing delivery lead: run kickoffs, steering committees, status reviews, and executive readouts - Translate customer requirements into clear project plans, work breakdowns, and technical tasks for cross-functional teams - Manage technical workstreams including data ingestion and migration, system integrations (APIs, GIS and enterprise systems), configuration, UAT, and deployment - Support pre-sales and scoping: contribute to effort estimates, SOWs, and change requests while keeping delivery within contracted scope - Track and report project health (schedule, budget, risks, dependencies) using JIRA and PS tooling; escalate early and propose options - Coordinate with globally distributed delivery teams across US, India, and UK time zones - Partner with Sales and Customer Success to drive adoption, value realization, and expansion - Contribute to delivery playbooks, templates, and process improvements that shorten time-to-value This is a hybrid role based in Palo Alto, CA, requiring 2-3 days per week in the office. Requirements: - 8+ years in technical project or program management, with at least 5 years delivering customer-facing implementations - Background in IT services, consulting, or SaaS professional services delivering for enterprise clients - Proven track record managing several projects at once with distributed, cross-functional teams - Solid technical foundation: comfortable with cloud platforms (AWS/Azure), APIs and integrations, data migration, and the SDLC; able to engage credibly with engineers and customer IT teams - Working command of Agile and Waterfall delivery; hands-on with JIRA and standard PM tools - Experience with scoping, estimation, SOWs, and change management - Strong executive communication and stakeholder management - Bachelor's degree in Computer Science, Engineering, or a related field Nice to have: - Experience implementing data-heavy or analytics SaaS platforms - Experience with utilities, energy, or critical infrastructure customers - Exposure to geospatial/GIS data, remote sensing, or AI/ML-driven products - PMP, CSM/PSM, or equivalent certification

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