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Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries. The company is fully remote, with 400+ people across 60+ countries, and is looking for a Senior Talent Operations Specialist to own the systems, data, and processes that enable efficient hiring.
In this role, you will be the operational backbone of Airalo's talent acquisition function. You will configure and optimize the ATS (Applicant Tracking System) and recruiting tech stack, build automations to eliminate manual work, design end-to-end hiring workflows, and ensure compliance with data privacy regulations like GDPR across all regions. You will own recruiting dashboards and reports on funnel conversion, time to hire, source effectiveness, and pipeline health, translating data into actionable recommendations for talent and business leaders.
You will work closely with the Talent Acquisition team, People team, Finance, Legal, and IT to ensure processes scale across regions. Key responsibilities include: evaluating and implementing recruiting tools; building automations and integrations; designing and documenting hiring workflows; maintaining data reliability in the ATS; creating dashboards and reports; providing recommendations on headcount planning; maintaining guides and templates for self-service; mentoring junior team members; and supporting recruitment during peak hiring periods.
This is a hands-on role for someone who sees inefficiency and wants to fix it, who can configure systems and also present insights to executives, and who thrives in a genuinely global, trust-based culture.
REQUIREMENTS:
- 5+ years in recruitment operations, talent acquisition, or People Ops with significant hands-on ATS administration (Lever or comparable)
- Proven experience building recruiting reports and translating data into clear recommendations
- Proven experience building automations or integrations that remove manual work from recruiting workflows
- Proven experience leading change management and delivering enablement (training and documentation)
- Working knowledge of data privacy requirements in hiring (e.g., GDPR) across regions
- Ability to manage multiple concurrent projects with cross-functional stakeholders
- Excellent written communication and documentation skills; business-fluent English
- Skilled in using AI to improve recruiting workflows and reporting while protecting candidate data and mitigating bias
GOOD TO HAVE:
- Experience with Notion, LinkedIn Recruiter, and Metaview
- Experience with workflow automation tools
- Experience in a fast-moving startup or scale-up environment
- Additional languages alongside English
