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Salary: USD 120,000 - 135,000 / annual
Crusoe is a vertically integrated AI infrastructure company building the future of energy-efficient AI compute. Reporting to the Director of Quality, the Senior Supervisor, Quality Engineering will develop and lead a comprehensive contract manufacturing and supplier quality management program, ensuring all sourced products, materials, and components meet Crusoe's stringent quality standards.
In this critical leadership role, you will drive continuous improvement across the contract manufacturing supply base, mitigate supply chain risks, and ensure compliance with industry regulations. You will serve as a key strategic partner to the Senior Director of Program Management, Director of Engineering, and executive stakeholders to maintain product integrity and operational efficiency.
Key responsibilities include:
- Defining and executing a supplier quality vision and long-term strategy aligned with organizational goals and risk mitigation
- Establishing and maintaining robust programs for supplier selection, development, monitoring, and performance scorecards
- Implementing incoming material reviews, CAPA (Corrective and Preventive Action) processes, and traceability protocols for effective root cause analysis
- Establishing supplier quality systems consistent with ISO 9001 or similar standards and maintaining compliance with regulatory requirements (such as UL 891)
- Partnering with Procurement, Technology, R&D, and Operations to ensure suppliers meet specifications during volume ramps and resolving systemic process breakdowns
- Defining and tracking KPIs for supplier quality, presenting data-driven insights and risk assessments to senior leadership
- Promoting a culture of quality and providing training on process improvement and quality matters
- Conducting assessments for critical suppliers and developing contingency strategies for quality-related supply chain disruptions
Requirements:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or Industrial Engineering
- 5+ years of experience in quality within a manufacturing or industrial environment
- 2+ years of experience in leadership roles managing team performance and development
- Understanding of Supplier Quality best practices, contract manufacturing management, and ability to evaluate technical supplier capabilities
- Experience developing and implementing supplier scorecards, performance dashboards, and quality improvement roadmaps
- Exceptional communication and negotiation skills with proven ability to influence senior leaders and drive alignment across functions
- Demonstrated ability to lead through ambiguity, manage conflict, and approve/disqualify vendors based on data-driven criteria
- Must be able to pass a background check and participate in drug and alcohol program (safety-sensitive position)
Bonus qualifications:
- Certified Quality Manager (CQM) or Certified Manager of Quality/Organizational Excellence (CMQ/QE)
- Expertise in ISO 9001, UL 891, and Lean Six Sigma tools
- Direct experience developing and administering a full Quality Management System (QMS)
