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Salary: ILS 600,000 - 743,000 / annual
Grafana Labs is seeking a Senior Solutions Engineer to join its customer-facing Solutions Engineering team. The company operates Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and others.
In this role, you will serve as a technical expert and bridge between Grafana Labs' engineering teams, sales organization, and customers worldwide. You will partner closely with the Sales team to articulate Grafana's value proposition, vision, and strategy to prospects and customers. Your responsibilities include owning technical engagement with customers to help close complex opportunities through advanced competitive knowledge and technical credibility, delivering product and technical presentations to potential and existing customers, and effectively communicating with both customers and internal teams to provide feedback on products and competitive landscape.
You will drive product conversations based on customer needs and problems, work with the team to enhance documentation, write blog posts, record videos, and contribute knowledge base articles and other enablement materials. The role requires strong judgment, collaboration, and leadership to handle various and complex assignments in a remote-first environment.
Grafana Labs emphasizes a culture of transparency, autonomy, and trust. The company offers 30 days of annual leave, in-person onboarding, career growth pathways, and operates on open-source principles. Leadership is approachable and visible, and the organization values outcomes over optics with a high-trust, low-ego culture.
REQUIREMENTS:
- 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
- First-class written and oral communication skills to collaborate with remote-first internal teams and worldwide customers
- Ability to skillfully articulate value proposition and technical advantages of products
- Technical mindset with desire to grow technically
- Love of solving technical challenges and bringing creative solutions to customers
- Must be located in Israel
