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Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. The company is headquartered in London with offices across Europe and the US. Following a Series E funding round of $200 million, Synthesia is valued at $4 billion with total funding exceeding $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, and GV.
You will be one of the first Solutions Engineers building Synthesia's presales function in France and Southern EMEA—a founding role where you'll shape the playbook, tooling, and best practices as the team scales. You'll partner with Account Executives, Customer Success, and Product Marketing to run discovery calls, deliver compelling demos, scope proofs of concept, and design technical solutions for enterprise deals.
Key responsibilities include:
**Sales Cycle Ownership:** Co-plan and execute discovery calls to understand customer requirements, technical environments, and business challenges. Design and deliver demonstrations that solve customer problems and quantify value. Understand and overcome technical objections and integration concerns. Support stakeholder workshops on complex, multi-stakeholder deals. Partner with Account Executives on account strategy, competitive positioning, and opportunity forecasting.
**Demo Excellence:** Design repeatable demo methodologies proving Synthesia's business value across Studio, Roleplay Sessions, and Interactive Avatars. Identify and empower executive champions within customer organizations. Develop and maintain reusable assets including demo environments, use cases, integration templates, and industry playbooks. Support POC and pilot readouts as business narratives. Provide technical guidance on platform capabilities, APIs, SDKs, security, compliance (SOC 2, GDPR, enterprise identity), and scalability.
**Product & Industry Expertise:** Maintain deep expertise on Synthesia's platform capabilities, roadmap, and positioning. Develop vertical-specific knowledge to establish credibility with executive buyers. Share customer and prospect feedback with pre-sales leadership and Product teams. Stay current on AI-native learning and enablement trends.
**Ecosystem Collaboration:** Work cross-functionally with Product, Product Marketing, Customer Success, and Enablement to share customer feedback, refine messaging, ensure clean handoffs, and enhance enablement content.
This is an opportunity to join Synthesia as it becomes a multi-product company and scales across France and Southern EMEA.
**Requirements:**
- 5+ years of pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies
- Strong consultative discovery, stakeholder management, and communication skills; ability to engage credibly with executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers)
- Technical depth in at least one area: creation flows, APIs, integrations (LMS, HCM, CRM, identity), security, or compliance; willingness to learn quickly across domains
- Fluency with sales methodologies such as MEDDPICC and Command of the Message; comfort translating technical requirements into business value and ROI conversations
- Consultative approach to problem-solving; comfort gathering requirements and adapting solutions to customer needs
- Excellent business and technical presentation skills, in person and remote; ability to explain complex AI and integration concepts clearly to technical and non-technical audiences
- Self-motivated and organized; ability to manage multiple POCs, demos, and customer conversations simultaneously
- Collaborative mindset; thrives working with AEs, Product, Customer Success, and other teams
- Product orientation and genuine curiosity about how customers use technology
- Willingness to travel and visit key customers for discovery, executive conversations, and on-site demos
- Fluency in French (required for Paris-based role)
